/* ==========================================================================
   EK Takip — Sıkça Sorulan Sorular
   Önek: .faq-
   ========================================================================== */

/* ---------- Hero + arama ---------- */
.faq-hero {
  position: relative; overflow: hidden; margin-top: 16px; padding: 70px 24px 54px; text-align: center;
  border-radius: var(--ek-r-2xl); border: 1px solid var(--ek-border);
  background:
    radial-gradient(560px 400px at 0% 0%, rgba(45, 156, 255, .3), rgba(45, 156, 255, 0) 70%),
    radial-gradient(560px 400px at 100% 100%, rgba(255, 122, 26, .24), rgba(255, 122, 26, 0) 70%),
    var(--ek-tint);
}
.faq-hero-inner { position: relative; z-index: 1; max-width: 760px; margin: 0 auto; }
.faq-title { margin: 0 0 16px; font-size: clamp(2.1rem, 1.3rem + 2.6vw, 3.06rem); line-height: 1.06; letter-spacing: -.035em; }
.faq-sub { margin: 0 auto; font-size: 1.0625rem; font-weight: 500; color: var(--ek-text-2); }
.faq-search { position: relative; max-width: 700px; margin: 22px auto 0; }
.faq-search > .bi { position: absolute; left: 22px; top: 50%; transform: translateY(-50%); z-index: 2; color: var(--ek-blue); font-size: 1.2rem; pointer-events: none; }
.faq-search .form-control { min-height: 64px; padding-left: 56px; padding-right: 116px; border-radius: 18px; font-size: 1rem; box-shadow: var(--ek-shadow-sm); }
.faq-search .form-control:focus { box-shadow: var(--ek-ring), var(--ek-shadow-sm); }
.faq-search .btn-ek { position: absolute; right: 8px; top: 8px; --h: 48px; padding: 0 1.5rem; border-radius: 12px; }
.faq-popular { display: flex; flex-wrap: wrap; justify-content: center; align-items: center; gap: 8px; margin-top: 20px; }
.faq-popular > span { margin-right: 4px; font-size: .8125rem; font-weight: 600; color: var(--ek-muted); }
.faq-popular button { padding: 5px 12px; border-radius: 99px; border: 1px solid var(--ek-border); background: var(--ek-card); color: var(--ek-text); font-size: .8125rem; font-weight: 600; transition: all var(--ek-fast); }
.faq-popular button:hover { color: var(--ek-blue); border-color: color-mix(in srgb, var(--ek-blue) 40%, var(--ek-border)); transform: translateY(-1px); }
.faq-float { position: absolute; width: 60px; height: 60px; display: grid; place-items: center; border-radius: 16px; background: var(--ek-card); box-shadow: 0 14px 30px rgba(11, 31, 77, .1); font-size: 1.4rem; animation: ekFloat 6s ease-in-out infinite; }
.faq-float-1 { left: 145px; top: 92px; rotate: -8deg; color: var(--ek-blue); }
.faq-float-2 { right: 162px; top: 110px; rotate: 8deg; color: var(--ek-orange); animation-delay: -1.5s; }
.faq-float-3 { left: 203px; top: 296px; rotate: -10deg; color: var(--ek-orange); animation-delay: -3s; }
.faq-float-4 { right: 206px; top: 296px; rotate: 8deg; color: var(--ek-blue); animation-delay: -4.5s; }

/* ---------- Kategori kartları ---------- */
.faq-cats { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 16px; margin-top: 48px; }
.faq-cat { display: flex; flex-direction: column; align-items: flex-start; padding: 20px; border-radius: var(--ek-r-lg); border: 1px solid var(--ek-border); background: var(--ek-card); color: var(--ek-text); text-align: left; transition: all var(--ek-med) var(--ek-ease); }
.faq-cat .ek-ibox { --s: 46px; border-radius: 12px; }
.faq-cat b { margin-top: 16px; font-size: 1.0625rem; font-weight: 800; line-height: 1.3; }
.faq-cat small { font-size: .8125rem; font-weight: 500; color: var(--ek-muted); }
.faq-cat:hover { transform: translateY(-3px); box-shadow: var(--ek-shadow); border-color: color-mix(in srgb, var(--ek-blue) 25%, var(--ek-border)); }
.faq-cat.active { padding: 19px; border: 2px solid var(--ek-blue); box-shadow: 0 12px 28px rgba(31, 91, 255, .12); }

/* ---------- Düzen ---------- */
.faq-layout { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 32px; align-items: start; margin-top: 40px; scroll-margin-top: 160px; }
.faq-side { position: sticky; top: 160px; display: grid; gap: 16px; }
.faq-menu { padding: 12px; border-radius: var(--ek-r-lg); border: 1px solid var(--ek-border); background: var(--ek-card); }
.faq-menu ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 2px; }
.faq-menu-item { width: 100%; display: flex; align-items: center; gap: 12px; padding: 12px; border: 0; border-radius: 12px; background: none; color: var(--ek-text-2); font-weight: 600; font-size: .9375rem; text-align: left; transition: all var(--ek-fast); }
.faq-menu-item > .bi { font-size: 1.1rem; color: var(--ek-muted); transition: color var(--ek-fast); }
.faq-menu-item em { margin-left: auto; padding: 1px 8px; border-radius: 99px; background: var(--ek-bg); color: var(--ek-muted); font-style: normal; font-size: .6875rem; font-weight: 800; }
.faq-menu-item:hover { background: var(--ek-tint); color: var(--ek-text); }
.faq-menu-item.active { background: var(--ek-subtle); color: var(--ek-blue); font-weight: 800; }
.faq-menu-item.active > .bi { color: var(--ek-blue); }
.faq-menu-item.active em { background: var(--ek-grad-blue); color: #fff; }
.faq-help { position: relative; overflow: hidden; padding: 24px 22px; border-radius: var(--ek-r-lg); color: #fff; background: radial-gradient(300px 220px at 85% -5%, rgba(35, 104, 255, .55), rgba(35, 104, 255, 0) 70%), var(--ek-ink-900); }
.faq-help-icon { --s: 46px; border-radius: 12px; background: rgba(18, 183, 106, .18); color: #3CD68C; }
.faq-help-title { margin: 16px 0 8px; color: #fff; font-size: 1.35rem; letter-spacing: -.02em; }
.faq-help p { margin-bottom: 16px; font-size: .875rem; color: rgba(255, 255, 255, .75); }

.faq-main { min-width: 0; }
.faq-group + .faq-group { margin-top: 40px; }
.faq-group-head { display: flex; align-items: center; gap: 14px; margin-bottom: 22px; }
.faq-group-head .ek-ibox { --s: 46px; border-radius: 12px; }
.faq-group-title { margin: 0; font-size: clamp(1.5rem, 1.2rem + .8vw, 1.75rem); line-height: 1.1; }
.faq-group-head small { font-size: .8125rem; font-weight: 500; color: var(--ek-muted); }
.faq-expand { margin-left: auto; display: inline-flex; align-items: center; gap: 6px; padding: 6px 0; border: 0; background: none; color: var(--ek-blue); font-weight: 800; font-size: .875rem; white-space: nowrap; }
.faq-expand:hover { color: var(--ek-blue-600); }
.faq-acc .accordion-button { font-size: 1.0625rem; padding: 22px 20px 22px 24px; }
.faq-acc .accordion-item { scroll-margin-top: 170px; }
.faq-q mark { padding: 0 2px; border-radius: 4px; background: rgba(255, 176, 32, .32); color: inherit; }
.faq-a { margin: 0; }
.faq-facts { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 14px; }
.faq-fact { display: inline-flex; align-items: center; gap: 6px; padding: 6px 12px; border-radius: 10px; background: rgba(31, 91, 255, .08); color: var(--ek-blue); font-weight: 700; font-size: .8125rem; }
.faq-fact.is-orange { background: rgba(255, 122, 26, .1); color: var(--ek-orange-600); }
.faq-helpful { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; margin-top: 18px; padding-top: 14px; border-top: 1px solid var(--ek-border); font-size: .8125rem; }
.faq-helpful-q { margin-right: 2px; font-weight: 600; color: var(--ek-muted); }
.faq-helpful-q a { font-weight: 800; }
.faq-vote { display: inline-flex; align-items: center; gap: 6px; padding: 6px 12px; border-radius: 10px; border: 1px solid transparent; font-weight: 800; font-size: .8125rem; transition: all var(--ek-fast) var(--ek-ease); }
.faq-vote.is-yes { background: rgba(18, 183, 106, .1); color: var(--ek-success); }
.faq-vote.is-no { background: var(--ek-bg); color: var(--ek-text-2); }
.faq-vote:hover { transform: translateY(-1px); border-color: currentColor; }
.faq-vote.is-yes[aria-pressed="true"] { background: var(--ek-success); color: #fff; }
.faq-vote.is-no[aria-pressed="true"] { background: var(--ek-text-2); color: var(--ek-card); }
.faq-helpful-count { margin-left: auto; font-weight: 600; color: var(--ek-muted); }
.faq-helpful-count b { font-weight: 600; }
.faq-more { width: 100%; display: flex; align-items: center; justify-content: center; gap: 8px; margin-top: 12px; padding: 14px; border-radius: 16px; border: 1px solid var(--ek-border); background: var(--ek-card); color: var(--ek-text); font-weight: 800; font-size: .9375rem; transition: all var(--ek-fast); }
.faq-more:hover { color: var(--ek-blue); border-color: color-mix(in srgb, var(--ek-blue) 40%, var(--ek-border)); box-shadow: var(--ek-shadow-sm); }
.faq-results { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 8px 12px; margin-bottom: 24px; padding: 14px 18px; border-radius: 16px; background: var(--ek-subtle); font-weight: 700; color: var(--ek-text); }
.faq-results[hidden] { display: none; }
.faq-results > span > .bi { margin-right: 8px; color: var(--ek-blue); }
.faq-empty { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 48px 16px; text-align: center; border: 1.5px dashed var(--ek-border-strong); border-radius: var(--ek-r-lg); }
.faq-empty[hidden] { display: none; }
.faq-empty > span:not(.ek-ibox) { font-size: .875rem; font-weight: 500; color: var(--ek-muted); }
.faq-empty .ek-ibox { margin-bottom: 6px; }

/* ---------- Destek bandı ---------- */
.faq-support {
  position: relative; overflow: hidden; margin-top: clamp(56px, 6vw, 88px); padding: 56px; border-radius: var(--ek-r-2xl); color: #fff;
  background:
    radial-gradient(520px 360px at 8% -5%, rgba(35, 104, 255, .5), rgba(35, 104, 255, 0) 70%),
    radial-gradient(460px 360px at 86% 80%, rgba(255, 122, 26, .25), rgba(255, 122, 26, 0) 70%),
    var(--ek-ink-900);
}
.faq-support-head { display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: 12px 24px; margin-bottom: 36px; }
.faq-support-title { margin: 0; color: #fff; font-size: clamp(1.8rem, 1.1rem + 1.8vw, 2.25rem); letter-spacing: -.03em; }
.faq-support-head p { font-size: .9375rem; font-weight: 500; color: rgba(255, 255, 255, .75); }
.faq-channel { height: 100%; display: flex; flex-direction: column; padding: 26px; border-radius: 24px; background: rgba(255, 255, 255, .05); border: 1px solid rgba(255, 255, 255, .12); transition: all var(--ek-med) var(--ek-ease); }
.faq-channel:hover { transform: translateY(-3px); background: rgba(255, 255, 255, .08); }
.faq-channel h3 { margin: 22px 0 10px; color: #fff; font-size: 1.25rem; }
.faq-channel p { margin-bottom: 18px; font-size: .875rem; color: rgba(255, 255, 255, .7); }
.faq-channel .btn-ek { margin-top: auto; }
.faq-ch-pill { padding: 4px 10px; border-radius: 99px; background: rgba(255, 255, 255, .08); color: #fff; font-size: .72rem; font-weight: 800; white-space: nowrap; }
.faq-ch-green { background: rgba(18, 183, 106, .18); color: #3CD68C; }
.faq-ch-blue { background: rgba(31, 91, 255, .28); color: #6CB6FF; }
.faq-ch-amber { background: rgba(255, 176, 32, .18); color: var(--ek-amber); }

/* ---------- Duyarlı ---------- */
@media (max-width: 1199.98px) {
  .faq-cats { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .faq-layout { grid-template-columns: 260px minmax(0, 1fr); gap: 24px; }
  .faq-float-1 { left: 48px; } .faq-float-2 { right: 56px; } .faq-float-3 { left: 72px; } .faq-float-4 { right: 72px; }
}
@media (max-width: 991.98px) {
  .faq-layout { grid-template-columns: 1fr; margin-top: 32px; scroll-margin-top: 90px; }
  .faq-side { position: static; order: 2; }
  .faq-menu { display: none; }
  .faq-acc .accordion-item { scroll-margin-top: 90px; }
  .faq-float { width: 48px; height: 48px; font-size: 1.1rem; border-radius: 14px; }
  .faq-float-1 { left: 20px; top: 24px; } .faq-float-2 { right: 20px; top: 32px; }
  .faq-float-3, .faq-float-4 { display: none; }
  .faq-support { padding: 40px 28px; }
}
@media (max-width: 767.98px) {
  .faq-cats { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; margin-top: 32px; }
  .faq-acc .accordion-button { font-size: .975rem; padding: 18px 16px 18px 18px; }
  .ek-accordion.faq-acc .accordion-body { padding: 0 18px 20px 18px; }
}
@media (max-width: 575.98px) {
  .faq-hero { padding: 72px 16px 40px; border-radius: 24px; }
  .faq-search .form-control { min-height: 58px; padding-left: 46px; padding-right: 88px; font-size: .9375rem; }
  .faq-search > .bi { left: 16px; }
  .faq-search .btn-ek { --h: 42px; padding: 0 1rem; }
  .faq-cat { padding: 16px; }
  .faq-cat.active { padding: 15px; }
  .faq-group-head { flex-wrap: wrap; }
  .faq-expand { margin-left: 60px; }
  .faq-helpful-q { flex-basis: 100%; }
  .faq-helpful-count { margin-left: 0; flex-basis: 100%; }
  .faq-support { padding: 32px 20px; border-radius: 24px; }
}